NHTSA Complaint #11642710 — 2020 FORD ECOSPORT

The contact owns a 2020 Ford EcoSport. The contact stated while stopped at an intersection, the accelerator pedal was depressed, and the vehicle started shaking. The contact smelled an abnormal burned plastic odor and observed that there was white smoke coming from underneath the hood. The contact stated that the "Low Oil Pressure" warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to the residence. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which was associated with the VIN. The contact stated that prior to the failure there were other unknown warning lights illuminated on the instrument cluster. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.