NHTSA Complaint #11642551 — 2014 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11642551 |
| Vehicle | 2014 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I have been the only owner of this truck since it was new from the factory. Some time in the first part of 2022 the ABS module light on the dash was coming on and then going off. When I needed an oil change I took the truck to the dealer I always go to and informed the service writer about it. They said they couldn't check it out for the module until it completely goes out. So, on 5/22/23 I took the truck to the dealer cause the ABS module went out along with my trailer brake control and traction control. The service writer called the parts depart. to see if the module was in house and parts said they would have to order it. Service writer said I could drive the truck and I told them that the brakes are not the same as when the module was working. I told them that you have to push harder on the pedal and that the brakes are not stopping as quickly. He said it would be alright. Every time I take the truck in for an oil change I ask them about the module and call them quite often and the service writer's tell me the same about the module. Parts can not get a module from the manufacturer and don't know when they will get one but, the part is on order. The service writer did give me a phone number to the manufacturer linking me to a help department to see if they can inquire or know why the company is not making them. On 1/23/25 I did call the manufacturer and talk to one of the personal there. The person did not have any information on the module and they said they couldn't tell me why there are no ABS MODULES and that I should keep calling the parts department at my local dealer. So, I guess I don't know when the brakes will completely go out while I am driving it or my family is in it with me that may cause a wreck. I can't pull my camper and haven't for two years now. I don't know what will happen on a rain slick road or an ice and snow covered road. I can't sell the truck or trade it in to get a proper vehicle. Please help Thank You
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