NHTSA Complaint #11642535 — 2023 FISKER OCEAN

My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue (from red) after 20 min attached to the 12 v charger. Once I attach the HV charger cable (I have tried both Level 1 and Level 2) the light blinks green as expected but then goes to red and fails after about 20 seconds. I finally got it fixed on [XXX] as the Fisker representatives were not able to resolve. I hired an ex-Fisker Tech, [XXX], based on guidance from the Fisker Facebook group, to come and resolve the issue. The cost of getting the car back up and going included: 12 v Battery $259.99 Schumacher Battery Starter/Engine Starter $164.99 [XXX] - Ex Fisker Tech travel from St Augustine $350 [XXX] - Ex Fisker Tech time and materials to resolve issue $1230 Total costs: $2004.98 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)