NHTSA Complaint #11642511 — 2019 JAGUAR I-PACE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11642511
Vehicle 2019 JAGUAR I-PACE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

My vehicle was recalled due to safety issues relating to the potential for the high voltage battery to catch fire(Recall H514- 24V633000). The interim fix was to reduce the capability of the vehicle to 80% charge, which negated the need to park away from structures. This was completed by my dealer in Nov 2024. The final fix for this issue was for the vehicle to be repurchased "As quickly as possible". A new recall was announced in February 2025 (H536-24V-633. In this recall the following statement is very worrying "Owners who have previously had their vehicle updated with the improved diagnostic software are under the impression that their vehicle is protected from thermal overload which, for 2019 model year vehicles may not be the case." . I do not believe based on that statement that my vehicle is safe. I have not heard anything from Jaguar since Nov 6th 2024 and although I have called and emailed them they say you will hear something in the next couple of weeks, now 3 months later I am no nearer the promised repurchase and I have a potentially unsafe vehicle parked in my garage.

Related Complaints for the 2019 JAGUAR I-PACE

Other ELECTRICAL SYSTEM Complaints

#11699422 See attached document for complaint.
#11697962 The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there i...
#11686943 This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The...
#11674019 The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electri...
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Recent Complaints for the 2019 JAGUAR I-PACE

#11697962 FUEL/PROPULSION SYSTEM The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there i...
#11691749 UNKNOWN OR OTHER Jaguar Can’t fix the battery fault issue with this issue. They have taken well over a year and half and nothing has h...
#11686943 POWER TRAIN This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The...
#11684055 ENGINE Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land ...
#11677530 POWER TRAIN The manufacturer/dealer has been unable to remedy the safety recall NHTSA Campaign Number: 24V183000. I was notifi...
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