NHTSA Complaint #11642476 — 2019 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11642476
Vehicle 2019 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

On a normal trip to work the dash light lit up then gave me these warnings. Service ESC, Service Trailer brake, Brake system Failure-62 mph top speed, steering assist reduced. Dashboard lights that were on, ABS Check Engine, Brake, Traction Control. When I tried to slow down the power assist was gone on the brakes, I had a little braking when I pushed the pedal all the way to the floor as hard as i could, when I went to turn the wheel was hard to turn. I have had no issues like this before. After I managed to stop and turn off then on the vehicle everything came back expect for a warning to service the trailer brakes and the check engine light was still on. It all cleared after a few more restarts. I got the truck to the dealer 4 days later and they said it was the battery going bad even though I was not having any problem starting the vehicle, I had them replace the battery. I am unsure if the problem is resolved, time will tell. What I am sure of is if my daughter had been driving the truck, she would not have had the strength to get the brakes to work or turn the wheel, she would have had a accident for sure.

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