NHTSA Complaint #11642229 — 2023 FISKER OCEAN

The manufacturer was required by NHTSA to update the vehicle software to address critical safety issues. This effort was implemented through Over The Air (OTA) updates last fall. This software update was a very large and complex file and required the car to be "On" for the duration of the updates. This caused the 12 V battery to drain beyond capacity, and the update was only partial, resulting in a non-operating vehicle. In order to remedy this situation, a local technician was needed to manually install this update, resulting in an $800 charge directly to me for this mandatory recall. The technician was able to "unbrick" my car, as well as complete the software update to the NHTSA required software level of version 2.2. Even after this update, my car is unreliable, and has safety issues with warning lights in the dash. There were 3 critical recalles issues by the NHTSA for this vehicle - 1) Software update, 2), Door handle function, 3) Coolant pump replacement to avoid "limp mode" in the drive train. I have had all of these issues coompleted on my vehicle, with an out of pocket expense of $800, which has not been reimbursed by the trustee for this company. The company (Fisker) is in bankrucy proceedings (chaper 7), and all responsibilities to get these recalls accomplished and paid for, have not been accomplished. The OTA team, and the trustee are not cooperating with the owners of these vehicles. We are all stuck and need an intervention by the NHSTA to help get these recalls and reimbursements completed.