NHTSA Complaint #11642132 — 2021 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11642132
Vehicle	2021 FORD MUSTANG MACH E
Component	ELECTRICAL SYSTEM
Date of Incident	February 12, 2025
Date Filed	February 12, 2025
Mileage	60,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving at approximately 20 MPH, the infotainment screen flipped forward and opened. The vehicle was taken to a dealer where it was diagnosed and determined the infotainment system screen needed to be replaced due to the clips malfunctioning. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,600.

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