NHTSA Complaint #11642033 — 2017 CHEVROLET MALIBU

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11642033
Vehicle	2017 CHEVROLET MALIBU
Component	AIR BAGS
Date of Incident	January 27, 2025
Date Filed	February 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The service notification for my airbag was coming on. I took it to a mechanic and they said the module under the passenger seat could be broken. They said to take it to the dealer because other 2017 Chevrolet Malibus have this issue and were recalled. My VIN doesn’t have a recall associated with it, but has the exact issue that the other Malibus with recalls do. I brought it to the dealer and they said it was not included in a recall, but are now charging me full price to get a new module under the seat.

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