NHTSA Complaint #11641969 — 2015 FORD ESCAPE

The contact owned a 2015 Ford Escape. The contact stated that while driving at highway speeds, the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to a dealer however, the dealer was unable to duplicate the failure. The failure persisted and the contact had repeatedly taken the vehicle back to the dealer and received the same information. The contact stated the transmission eventually failed and the transmission was replaced by an independent mechanic. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 8,000.