NHTSA Complaint #11641968 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11641968
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	February 7, 2025
Date Filed	February 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I got to work and my check engine light came on. As I was parking I received an error message that said decreased engine power. I turned off the car and the car would no turn back on. I had it towed to my mechanic and he told me today that the engine was low on oil. That caused the timing chain tensioner to relax the chain and the timing jumped. When that happens in those engines it damages the cylinder head. The engine will need a new cylinder head and a rebuild of the timing system etc. That would include new pistons as well. That would be about 5500 to do or I’d need to buy a new engine would be about 7k or just over installed. I was well within the oil change guidance on the sticker as well as the oil change guidance in the car menu.

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