NHTSA Complaint #11641956 — 2019 KIA SOUL

I am writing to file a formal complaint regarding a recurring issue with my 2019 Kia Soul, which I believe falls under the same circumstances addressed in the recent recall for earlier models of the same vehicle. Despite my vehicle's VIN not being part of the recall, it has experienced the same defects that were the focus of the recall campaign for other Kia Souls with similar issues. Vehicle Information: Make/Model: 2019 Kia Soul BASE VIN: [XXX] Engine: 1.6L GDI Odometer Reading: 98.000 Issue Description: My vehicle has repeatedly triggered the P0420 code (Catalyst System Efficiency Below Threshold), which is indicative of an issue with the catalytic converter. I have had the catalytic converter replaced twice under the assumption that the issue would be resolved, yet the check engine light continues to activate, and the P0420 code reappears consistently. This ongoing problem has been extensively disruptive to my vehicle’s performance, safety, and emissions. The engine is also burning oil just as all other kia GDI engines. Background: I am aware that earlier models of the Kia Soul, including those equipped with the 1.6L GDI engine, were subject to a recall due to similar catalytic converter-related issues. The recall addressed potential overheating and damage to the catalytic converter, which could lead to engine failure and safety risks. While my VIN does not appear to be included in the recall, the exact issues reported in the recall have been occurring in my vehicle as well, despite repeated attempts to fix the problem. Given that my 2019 Kia Soul is exhibiting the same issues that were covered under the earlier recall, I respectfully request that recall coverage be extended to include this model year and VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)