NHTSA Complaint #11641947 — 2007 CHEVROLET MALIBU

The contact's mother owns a 2007 Chevrolet Malibu. The contact stated that upon starting the vehicle, the power steering assist intermittently failed to operate as needed with the "Power Steering Fault" message displayed. The contact stated that while driving 40 MPH, the power steering failure occurred, and excessive force was needed to steer the vehicle. Upon investigation, the contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 15V064000 (Steering). The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 135,000.