NHTSA Complaint #11641674 — 2024 CHEVROLET EXPRESS 3500

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR issue reported to NHTSA

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Complaint Details

ODI Number 11641674
Vehicle 2024 CHEVROLET EXPRESS 3500
Component EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR
Date of Incident
Date Filed
Mileage 541 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The contact owns a 2024 Chevrolet Express 3500. The contact stated while the vehicle was parked, the contact noticed a huge black puddle of liquid on the ground on the front driver's side. The contact stated that upon inspection, it was determined that the unknown liquid was from the propane tank. In addition, the contact stated that the unknown liquid had a strong foul odor. The vehicle was towed to the dealer where it was diagnosed with oil leaking from the generator. The contact was informed that the bottom of the generator needed to be cleaned. The vehicle was repaired. In addition, the contact stated that the vehicle was at the dealer for three months for the repairs that were covered under warranty. The contact stated that the repairs included an alignment, repair to the AC unit, and the cleaning of the generator. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 541.

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