NHTSA Complaint #11641641 — 2021 JEEP WRANGLER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11641641 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The following is copy of an email sent to JEEP CEO in November and then again in January. I have not received a response. I have also sent an email to the dealer. I ask NHTSA to look into Dear Mr. [XXX] : I would like your assistance in a major issue I am having with my 2021 Jeep Wrangler Sport. I have contacted the dealer (Airpark Jeep- [XXX] ) and your corporate customer service department with both saying they are unable to help me. As I am sure you know, social media has a lot of information on what is referred to as the Jeep Death Wobble- A problem with the stabilizer bar. My jeep has this issue and it hits mostly at highway speeds causing the entire jeep to shake violently until the jeep settles down. This is now happening too many times and there is nothing the driver can do, but hold tight on the wheel and hope the shaking doesn't cause an accident. I can not believe this was not addressed via a safety recall! This problem has the potential in my opinion to lead to serious injury or death of passengers in the jeep and others nearby! I will be turning the jeep in at the end of February and I assume the dealer will have to fix the problem (I am told it takes a couple hours to replace the stabilizer bar), before the vehicle is sold as a used jeep. To allow this condition to exist is inexcusable by both Jeep HQ and the local Jeep dealer. Because this has been a known issue and Jeep and your dealers have done nothing to resolve this problem, I will not simply go away. I and other jeep owners are owed something more than "We can't help". I have owned two CJ-7s, one Grand Cherokee, and now my Wrangler Sport. As part of a Sheriff's Search and Rescue Team, I am required to have a solid 4-wheel drive vehicle. Based on this experience and a few other issues that were not resolved, I will now consider purchasing the Ford Bronco instead. I would like the courtesy of a response please. Thank you, [XXX] [XXX] Deputy Director FBI NEIA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
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