NHTSA Complaint #11641639 — 2024 JEEP WAGONEER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11641639
Vehicle 2024 JEEP WAGONEER
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The second row easy entry keeps failing. The easy entry goes out and throws the seat forward. person in seat has to force the seat down. Immediately after stopping and passenger getting out the seat is forced forward unable to latch until after shoving it back a few times. Warning on driver panel comes on to check second row seat. we have taking the car in twice and it continues to fail. Very unsatisfactory for a 85k vehicle. My children are afraid to sit in this seat due to it being unsafe and the seat belt being the only thing holding it down while in motion. Dealer said its a sensor that is going out. we are going on are third trip to the dealer. would have been more but seams to reset itself every now and then. Forcing us to reschedule to maintenance visit.

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