NHTSA Complaint #11641295 — 2023 GMC YUKON

On [XXX], while driving on the [XXX] Highway with my family, the vehicle automatically shifted into neutral and I lost control of the accelerator pedal. I safely changed lanes and pulled over to the shoulder. Once in park, the vehicle never started again. We were stranded on the side of the road until my husband and a tow truck returned to collect my family and tow the vehicle to the Fairbanks dealership. The engine was diagnosed as an engine failure requiring complete engine replacement. We are a military family and were on orders to move our household on [XXX]. We did not have any other option but to trade in the vehicle and purchase a new one. Had I been driving on a road that did not have a shoulder or the traffic too congested to safely change lanes, my family could have been in significant danger for a motor vehicle accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)