NHTSA Complaint #11641189 — 2020 HONDA CIVIC
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11641189 |
| Vehicle | 2020 HONDA CIVIC |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
2020 Honda Civic EX-L Bought In 2021, December 2024 car has 102K miles and transmission went out. No warning at all, in the middle of highway. It's now Febuary 2025 a used transmission provided under the power train warranty got installed. That transmission is also failing on the vehicle. Dealership service manager doesn't know what the problem is nor why it is showing failure. I have no update on repair as of now. My only options were to trade in or buy a brand new $10k transmission out of pocket. HIGHLY disappointed and stressed out. - Regular maintenance/service on vehicle performed at shop. - All documentation was provided to dealership and warranty, all documents were accepted. - vehicle never gave me a warning of any failure. - No car, no rental, no replacement. ***dealership and warranty have not provided any information in writing or documentation as requested.
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