NHTSA Complaint #11641152 — 2018 FORD TAURUS

The contact owns a 2018 Ford Taurus. The contact stated upon approaching the vehicle, there was an excessive coolant leak underneath the vehicle. The contact stated that the coolant reservoir was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,500.