NHTSA Complaint #11641138 — 2017 HONDA CR-V

The contact owns a 2017 Honda CR-V. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a certified mechanic; however, while at the shop, the vehicle failed to start. The mechanic determined that the battery had failed, and the battery was replaced. The contact stated that within a week, the warning lights returned. The vehicle was returned to the mechanic to be diagnosed and it was determined that the spark plugs were all black. The mechanic then performed a tune-up on the vehicle; however, within a week, the failure reoccurred. The vehicle was taken to the dealer, who diagnosed the vehicle with a misfire. The contact was informed that three fuel injectors needed to be replaced. The dealer confirmed that the VIN was not under recall or covered under warranty. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.