NHTSA Complaint #11641069 — 2020 TOYOTA TACOMA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11641069
Vehicle 2020 TOYOTA TACOMA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The check Engine light came on two different times for us on the 2020 Toyota Tacoma. We called Toyota to see if we could continue to drive it and they asked if the light stayed on or was blinking, and if it stayed on we could still drive the vehicle . We did not feel comfortable doing that so made an appointment on February 5th,2025 and after we parked the truck at the dealership, they started it again the check engine light did not come on. They were going to send us home. The service man then asked if we wanted do a Diagnostic test to check the system and that is when they found it was the low pressure fuel pump, He said that was a good call to have not drove it home because if you're driving at a high rate of speed the truck could just stop and could cause and accident [ which is a serious safety issue for us] We checked for a recall with our VIN # and found they extended the recall and some vehicles might get a recall letters by Late March of 2025. But to keep checking if your VIN is covered. We have to pay over $1200 to get this fixed and feel that for a New 2020 vehicle purchased this is enough of a safety issue that this should be covered by Toyota. We read that these fuel pumps should last at least over 100,000- 200,000 miles. Please respond ASAP how you are going to handle this. We could have had an accident due to this and been killed. The Toyota Dealership in Lincoln, NE. has the part on order and should be trying to get it installed by the end of the week if you need to contact them. We do not have the repair bill amount as of yet, because the repair is not complete yet!

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