NHTSA Complaint #11640981 — 2013 KIA OPTIMA

My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.