NHTSA Complaint #11640911 — 2015 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11640911
Vehicle	2015 FORD ESCAPE
Component	ENGINE
Date of Incident	January 28, 2025
Date Filed	February 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The engine in my 2015 Ford Escape failed due to coolant intrusion leading to the long block and coolant system needing to be replaced. The problem was diagnosed by the Ford service technician and Ford service advisor when it was taken in for service after the heating system stopped working, the car started lurching when driven, and then the engine light turned on. If I had not taken my Escape in immediately, it was at risk of catching fire. The coolant had completely emptied into the engine and had corroded a spark plug to the point that it was stuck in the engine.

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