NHTSA Complaint #11640803 — 2020 HONDA RIDGELINE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11640803
Vehicle 2020 HONDA RIDGELINE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Checked oil display at 40% on 04JAN2025, had to put in 2.5 qts 0-40 viscosity engine oil to get between bottom and top level markers on the oil dipstick. On 08AN2025 at approx 4:35AM, on the way home, heard engine noise (like 2-spoons tapping together) and within 1-minute the engine died and will not start, just a click. Had the vehicle towed to my residence (approx .5 mile) and parked for 3-weeks to check if battery, bad gas, and/or transmission neutral safety is/are the issue(s). Finally got the vehicle towed to a local shop on 29JAN2025. Called local shop on 31JAN2025 and informed that there is no oil in the engine, and recommended to replace the engine. Note: oil/filter changed on MAY2024, and have purchased oil/filter on 07JAN2025 to change oil as soon as the oil displays 30%

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