NHTSA Complaint #11640798 — 2024 CHEVROLET LOW CAB FORWARD 4500

The contact owns a 2024 Chevrolet Low Cab Forward 4500. The contact stated while the driver was driving approximately 60-65 MPH, the driver heard an abnormally loud sound coming from the mid-section of the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The driver noticed that the bracket holding sliding ramp had detached and was resting on the driveshaft. The driver removed the bracket and the ramp assembly and was able to continue driving. The vehicle was driven to the office. The contact stated that other box trucks of the same year, make, and model owned by the company, had experienced the same failure. The dealer was contacted and referred the contact to the Box truck body manufacturer, Morgan Truck Body, who filed a case but denied assistance. The vehicle was not diagnosed or repaired. The failure mileage was 3,922.