NHTSA Complaint #11640750 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11640750
Vehicle 2019 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

At 60000 miles the transmission started slipping dealer said it was perfect no problems around 5000 miles later it started using oil I took it to Kia and they kept putting in oil and telling me there is nothing wrong with it I took it to another mechanic and he informed me the oil was leaking into the motor the Kia dealership said that it normal for it to use oil the car was using 2 quarts of oil every time I would fill it with gas it got worse and the mechanic told me the catalytic was clogging up and it wasn’t going to last too much longer so I had to park it the dealership kept telling me that they needed to do a test and I had to drive it more and kept putting off the test with excuses til I got to the end of the warranty which was 100000 miles it is undrivable now

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