NHTSA Complaint #11640661 — 2019 FORD EXPLORER

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 70 MPH on two occasions, the driver's side and passenger's side windshield exterior A-Pillar trims separated and flew off the vehicle. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. VIN tool confirms parts not available.