NHTSA Complaint #11640565 — 2022 HYUNDAI IONIQ 5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11640565
Vehicle 2022 HYUNDAI IONIQ 5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

1) This is the second occurrence of this issue within the past 12 months. While driving, my EV displayed various blinking lights and a “Check EV Connection” message, followed by a “12v Battery Critical” warning. The entire system began shutting down in the middle of the road. I managed to pull over before the car completely shut off. 2) This malfunction posed a significant safety risk to me and others. The rapid deceleration and uncertainty of an imminent shutdown almost caused an accident, either from other vehicles crashing into me or from my inability to stop in time, potentially hitting another car. I have faced this life-threatening situation twice within a year due to the same issue. 3) The problem was confirmed by my dealership less than a year ago, and my car is currently being towed back to the dealership for re-inspection of the same issue. 4) The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or other parties for the current situation. However, the manufacturer issued a recall for this problem last year AFTER my initial report, incident, and repair. They claimed to have fixed the faulty issue or replaced the necessary parts, when my vehicle was repaired less than 12 months ago. Despite this, I am experiencing the same critical problem again. 5) During the incident, my entire panel started blinking with a “Check EV Connection” message, followed by a red warning sign indicating a 12v Battery Critical Failure warning. The system then went black, and the panel continued to blink white and black consistently while parked. The car cannot be started or moved.

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Other ELECTRICAL SYSTEM Complaints

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Recent Complaints for the 2022 HYUNDAI IONIQ 5

#11719583 FUEL/PROPULSION SYSTEM I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway ...
#11719583 POWER TRAIN I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway ...
#11719583 UNKNOWN OR OTHER I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway ...
#11719374 FUEL/PROPULSION SYSTEM Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed...
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