NHTSA Complaint #11640251 — 2021 GMC SIERRA 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11640251
Vehicle 2021 GMC SIERRA 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On the morning of 1/19/25, my 2021 GMC Sierra 6.2L AT4 went into limp mode heading south on HWY 207 in Leavenworth, WA at approximately 60 m.p.h. Fortunately, I was able to avoid a rear end collision. I quickly turned the truck off in the middle of the road and restarted it with a CEL. When I returned home almost 180 miles away, my local mechanic diagnosed a code P0303 and cleared it. Since, the truck has continued to shutter at various speeds without throwing a code. It is currently at Haselwood GMC in Bremerton, WA being scanned, recorded, and findings set to GM waiting for resolve. I have notes, exact dates, times, call records, return voice mail messages, and dealership personnel spoken to, etc. The dealer’s lead technician and I were able to replicate the shutter on a road test together on 1/27/25 at 3 p.m. after having driven just 10 miles. During my visit on the morning of 1/30/25, the lead technician stated he has since been able to replicate the shutter seemingly getting worse. I was strongly encouraged by the service manager, service writer, and lead technician their collective “personal recommendation” was to not take the truck back. Haselwood has had the truck since 1/27/25. Still awaiting a response and resolution.

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