NHTSA Complaint #11640001 — 2019 HYUNDAI KONA

The contact owns a 2019 Hyundai Kona. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. The contact stated there were abnormal sounds coming from the vehicle. The check engine warning light was illuminated. The contact's daughter was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft had failed. The vehicle was not repaired. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was diagnosed that the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.