NHTSA Complaint #11639812 — 2017 KIA SEDONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11639812
Vehicle 2017 KIA SEDONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I own a 2017 Kia Sedona with approximately 120,000. It has the 3.3L V6 engine. While driving, the vehicle lost power and would not run. The lights and the dashboard would come on, but it would not turn over to start. I took it to a mechanic, and they confirmed that the engine had seized up and would have to be replaced costing $11,000. I then had it towed to the dealership that I purchased the vehicle. They also confirmed that the engine had seized up and would have to be replaced at a significant cost. I had no warning that anything was wrong with my vehicle as the check engine light did not come on. I did hear a slight knocking the day before this happened. My husband checked the oil and added a quart of oil, which was unusual since we had not seen any oil on our driveway. I did have a warranty, but it lapsed due to being over the mileage cap by 2,000 miles.

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