NHTSA Complaint #11639628 — 2024 WINNEBAGO REVEL

The contact owns a 2024 Winnebago Rebel Motorhome built on a 2023 Mercedes-Benz Sprinter 2500 Chassis. The contact stated while driving at various speeds, the secondary alternator was making an abnormal whining sound. While depressing the accelerator pedal, the sound increased. The RPM decreased. The battery was at 5 amps. While driving, the whining noise continued. The charge rate decreased. The charging battery was at negative 110 AMPS. There was smoke detected from the battery. The wires were melted on the alternator. The contact turned off the battery. There were no warning lights illuminated. The contact called the local dealer, who replaced the battery and alternator. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 11,000.