NHTSA Complaint #11639606 — 2021 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11639606
Vehicle	2021 JEEP WRANGLER
Component	ELECTRICAL SYSTEM
Date of Incident	January 16, 2025
Date Filed	January 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

When I was driving I smelled something electrical burning and my eyes starting burning on my way in to work. On my way home, the same thing happened however I noticed smoke coming from my steering wheel. I shut my heated steering wheel off. I took it to the dealership the following day and they told me my wiring melted in the steering wheel and also stated they are surprised it did not catch on fire. They said i need to replace the entire steering wheel. I have 37,000 miles on my vehicle. Ironically 1000 miles past the warranty. They have no explanation for why this happened however I was told this is a common thing, as many others have had this happen.

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