NHTSA Complaint #11639421 — 2018 TOYOTA CAMRY

The contact owns a 2018 Toyota Camry. The contact stated that while the transmission was shifting from 1st to 2nd gear and while accelerating from a stop, the vehicle jolted forward. The vehicle was taken to the dealer however, the dealer was unable to duplicate the failure. The contact stated the failure recurred one and a half weeks later while driving at an undisclosed speed and the engine revved but the vehicle failed to respond. The contact had to maintain the RPM between 3,000 and 4,000 while driving uphill. The contact stated that the failure persisted, and the vehicle became inoperable. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was not repaired due to the part being on backorder. The manufacturer was made aware of the failure and opened a case. The failure mileage was 66,000.