NHTSA Complaint #11639415 — 2021 GMC SIERRA 1500

Assure Guard (877-831-3077) Contract number [XXX] GMC Customer Care Melissa (866-790-5600 Ext [XXX] ) Case#[XXX] Dealership: Phil Moore GMC (601-956-0150) My truck is barely 4 years old. I should not have this problem . Why is it no one guarantee the product they make? I paid too much money for this vehicle financing it as a new truck. I paid 766.95 to replace/install the shark fan antenna on the roof of my truck because it literally came loose on his own. No one (dealership, GMC, Assure Guard) would assist with repairs. The shark fin antenna started leaking water and it was wobbly where, it was no longer sealed on the body of the truck. Water leaking through out the ceiling/roof. I didn’t do anything to cause this! GMC Customer Care refused to refund nor, help with the cost of repair. I tried to file a claim with my extended warranty company(Assure Guard) contract number [XXX] - they refused to cover the antenna. I have owned several 1500 truck models, and none of them has had the antenna to fall off the vehicle. I had to return to Phil Moore, GMC a second time because they did not properly seal the antenna. This caused the whole interior of my truck to be drenched with rainwater. I am upset with the dealership, GMC and my extended warranty(Assure Guard) because I spent too much money on my vehicle to have this happen and I would like to be refunded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)