NHTSA Complaint #11639392 — 2016 CHEVROLET TAHOE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11639392
Vehicle 2016 CHEVROLET TAHOE
Component ENGINE
Date of Incident
Date Filed
Mileage 112,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving approximately 50-55 MPH, the vehicle started to shudder. The contact stated that the odometer was moving erratically. The contact stated that the engine overheated quickly. There were no warning lights illuminated. The contact was stranded on the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the torque converter was faulty and there were metal shavings inside the engine. The vehicle was repaired, but the failure recurred. While driving at 35-45 MPH, the vehicle was shuddering and overheated. The vehicle was towed back to the local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 112,000.

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