NHTSA Complaint #11639373 — 2021 HONDA HR-V

The contact owns a 2021 Honda HR-V. The contact stated that there was an abnormal whining sound detected. While driving at approximately 60 MPH, the vehicle stopped independently. No warning lights illuminated. The vehicle was pushed off the road manually. The contact sustained a mental injury due to the failure and developed post-traumatic stress disorder (PTSD), and medical attention was provided. The vehicle was towed to the local dealer, where it was diagnosed that the CVT transmission was the cause of the failure. The vehicle was repaired. The manufacturer was contacted, who provided a goodwill repair. The failure mileage was approximately 124,208.