NHTSA Complaint #11639331 — 2019 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11639331
Vehicle 2019 RAM 1500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I selected other at this issue caused more the 3 items to fail. While driving the truck pretty much every light on the dash would come on, I would lose power steering, speedometer (both digital and analog), all gauges would malfunction, turn signals would not work and pretty much anything electronic would not function properly. At one point, this happened while driving on the interstate using cruise control. The truck was doing fine and then all of the sudden it popped into neutral from cruise and started to malfunction. There were also times where the transmission would not shift gears past first gear so that pretty much made it impossible to drive anywhere. As you can imagine, this is not only a safety issue for myself and my passengers, but also to anyone else on the road. I've seen many other cases of the same issue I experienced online in many forums and I really don't know why there isn't already a recall out for this. When I had my truck serviced to fix the issue, I'm almost positive I saw a recall for the ABS system that pertained to my issue, but after it was serviced I can no longer find that recall. The fix ended up being a replacement of the "star connector". I have a video of the malfunction actively taking place before it was repaired if that would help with anything.

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