NHTSA Complaint #11639309 — 2015 FORD FUSION

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated. There were no warning lights illuminated. The contact pulled over to the side of the road and noticed there was white smoke coming from under the hood. The vehicle was towed to the residence and then was towed to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had damaged the engine and that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and confirmed that the VIN was not under recall for the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was towed to the residence and had not been driven since. The failure mileage was approximately 70,000.