NHTSA Complaint #11639242 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11639242
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The vehicle was bucking and shaking after turning the key in the ignition. It lurched and drove shakily, and the next time the vehicle was started, the engine failed to begin running, and an "engine fault" light instructing the driver to "service now" was displayed. At this time, a loud, liquid sloshing noise was heard coming from the direction of the dashboard. In subsequent attempts to later start the car, the car did start, and ran, but when taken to a mechanic, it was revealed that a coolant intrusion occurred without any perceptible cause, of severity enough to completely ruin the engine and necessitate its rebuild or repair.

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