NHTSA Complaint #11639175 — 2015 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11639175 |
| Vehicle | 2015 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
In August of 2024 I began receiving an error message in my vehicle stating "Service Electronic Breaking System" on the gauge cluster. I also noticed the dash lights indicating that the ABS and traction control were disabled. The vehicle remained in this state whenever the vehicle was running. While i was returning home from work i hit the breaks on the freeway and the breaks locked up and i began to slide due to the ABS not functioning properly. Thankfully there was no accident but obviously this is extremely unsafe and the vehicle cannot be driven in this condition. I made an appointment on August 26,2024 to have the vehicle inspected and serviced at the dealership where i purchased the vehicle. After some correspondence the service rep indicated that there were other vehicles in for service for the same issue. It is now 28 Jan 2025 as of the date of this submission and my vehicle has still been able to be repaired. After numerous inquires with the service department i was informed that the module in question was under Engineer Review at the manufacturer and they could not ship the part until that was complete. The ETA of completion has been pushed back several times ,everytime i enquire for an update and is currently projected at 19 February, I have also opened an inquiry with the manufacturer Ram Customer Care / Stellantis case for assistance and havent received much in the way of additional information or assistance.
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