NHTSA Complaint #11638873 — 2018 INFINITI Q50

The contact owns a 2018 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the "Low Oil Pressure - STOP", message was displayed, and the contact stopped driving the vehicle. The contact stated that while starting the vehicle, the engine was abnormally loud. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000.