NHTSA Complaint #11638825 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle shook abnormally. The vehicle failed to stop immediately. The check engine warning light was illuminated. The contact repeatedly depressed and released the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 15N05 (Electric Vacuum Pump Extended Repair), which was associated with the vehicle; however, the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.