NHTSA Complaint #11638818 — 2014 VOLKSWAGEN PASSAT

The contact owns a 2014 Volkswagen Passat. The contact observed that the air bag warning light was illuminated when the vehicle was started. The contact researched online and concluded that the warning light illumination experienced was possibly related to the failure articulated in NHTSA Campaign Number: 24V464000 (Air Bags). The contact called a dealer to explain the symptoms and the dealer advised that the VIN was not included in NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle had not experienced the air bag failure, and the contact expressed concerns that the VIN was not included in the recall. The vehicle manufacturer was not made aware of this issue.