NHTSA Complaint #11638564 — 2023 HONDA PILOT UNKNOWN OR OTHER

Complaint Details

ODI Number	11638564
Vehicle	2023 HONDA PILOT
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2024
Date Filed	January 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Door locks do not respond. I will use the driver unlock button on the driver door panel, or sometimes by key fob, and the driver door will unlock, but the passenger (with less frequency than rear) and rear doors will remain locked. Sometimes they will all work. Generallly it’s the rear doors. Very intermittent and hard to reproduce. They tend to stay locked until I power the vehicle off.

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