NHTSA Complaint #11638513 — 2022 RAM 1500

I am writing to file a complaint regarding a serious safety issue with the backup camera system in my Ram 1500.Issue: Since [Date of Issue], the backup camera display on the 12.1-inch screen has been significantly reduced in size. It now occupies only half of the screen, with vehicle controls (climate, audio, etc.) occupying the lower portion. This unexpected change in functionality occurred without any prior notification or explanation. Safety Hazards: Reduced Rearward Visibility: The diminished camera display size severely compromises rearward visibility while backing up. This significantly increases the risk of collisions with pedestrians, cyclists, and other vehicles, particularly children and low-lying objects. Driver Distraction: The presence of vehicle controls within the camera view creates a significant distraction for the driver during a critical maneuver. This distraction further increases the risk of accidents. Obstructed View: The smaller camera view may obstruct crucial areas behind the vehicle, potentially obscuring children, pets, or other obstacles from the driver's view. Widespread Issue: Research on online forums, including the Ram Forum, indicates that this issue is not isolated and affects multiple Ram 1500 owners with the 12.1-inch display. This suggests a potential systemic software or hardware issue. Dealership Inability to Resolve: I have visited the dealership on [01/17/2025] to address this issue, but they have been unable to resolve it. Requested Action: I request that the National Highway Traffic Safety Administration (NHTSA) thoroughly investigate this serious safety issue. I urge NHTSA to determine whether this constitutes a safety defect in the Ram 1500 and, if necessary, initiate a recall to address this issue and ensure the safety of all Ram 1500 drivers.