NHTSA Complaint #11638421 — 2021 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11638421
Vehicle 2021 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

My 2021 Silverado with only 80,655 miles had to have the engine replaced. On 11/20/24, my vehicle indicated a P0303 code for miss-fire in cylinder 3. I took my vehicle to for repair to a local Chevy Dealership and was informed of the following: 1) Needed programming changes to the fuel injection based on service bulletin N242450631. This repair was completed by the dealer. 2) Needed a “tear down” for further diagnostic. It was determined that the specific code could not be repaired and the entire engine needed to be replaced which was done at my cost. The details on service bulletin N242450631 are limited and do not describe issues that could be caused by the fuel injector problem. Relative to service bulletin N242450631 fuel injector issue, based on my experience with my vehicle, I believe this fuel injector programming bulletin issue caused the engine malfunction and subsequent need to replacement. Before the bulletin repair was completed, I know that my vehicle engine surged often. Looking back now, this constant surging had to be hard on the engine and likely caused the failure. Regardless, if it wasn’t the service bulletin that caused the issue, a vehicle engine should last more than 80,000 miles. I believe GM needs to take responsibility for the engine failure which I believe was caused by faulty workmanship, design, computer engine programming, or some combination of these issues.

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