NHTSA Complaint #11638212 — 2016 FORD C-MAX ENERGI
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11638212 |
| Vehicle | 2016 FORD C-MAX ENERGI |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer has not yet contacted. The failure mileage was 37,200.
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