NHTSA Complaint #11638156 — 2024 FORD MUSTANG
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11638156 |
| Vehicle | 2024 FORD MUSTANG |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Georgia, Metro Atlanta area, on [XXX]; while driving on [XXX] , at speed of around 65 mph, car dashboard displayed message of Drive Mode Disabled; Service Engine Soon. 2024 Mustang GT lost ability to accelerate, or change gears; was forced to pull over to the far right in order to exit highway. Stopped at a Shell gas station parking lot, turned off ignition, waited a couple of minutes, turned on ignition, the warning signs of service engine soon disappeared. Was able to drive to nearest Ford dealer for service appointment. Is available for inspection upon request. Personal safety and safety of others on road were at risk since car lost ability to drive while at highway speed. Dealer service was unable to diagnose or confirm the problem. Vehicle has not been inspected by manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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