NHTSA Complaint #11637993 — 2024 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11637993
Vehicle	2024 FORD MUSTANG MACH E
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2025
Date Filed	January 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2024 Ford Mustang Mach E. The contact purchased a Nivion Tesla charger adapter and received notification of NHTSA Campaign Number: 25E001000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted; however, the contact was only able to leave a message and had not yet received a response. The contact had not experienced a failure. Parts distribution disconnect.

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