NHTSA Complaint #11637947 — 2017 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11637947 |
| Vehicle | 2017 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
It has a known defect that causes coolant to leak into the engine's cylinders, which can cause corrosion, oil dilution, and contamination, which results in engine failure. Ford failed to disclose these defects creating a safety risk, because of the lack of coolant created by these leaks causes overheating, cylinder head cracking and engine failure, or engine fires. After the check engine light came on, the vehicle was inspected by the manufacturer, they then replaced the ignition coil and spark plug for the number 3 cylinder. They had to do this twice because upon leaving the dealership, the check engine light came on again and they said they could only use OEM parts. The 3rd time the engine light came on, it was inspected again by the manufacturer, it was then disclosed about the known defect that the coolant leaking into the engine's cylinders causes engine failure.
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